Enterprise and Volume Licensing 

 

 How do we renew an expiring Maintenance & Support contract?

To renew, please send an email request to powerpdf@icons.net.in and a representative will follow up with you.

 

How do we redownload and reinstall our software?

You can access your Power PDF Enterprise volume license software through Kofax Electronic Fulfillment at https://www.powerpdf.co.in/. If you have issues, please open a ticket with ICON Support Team to have a new login assigned.

Please note, this does NOT apply to individual licenses you purchased from any official authorised ICONS Infocom reseller partner, and you will not be able to setup an account here.

 

What do we need to do to add more users to our Enterprise volume license?

To add more users to your volume license plan, please send a request to powerpdf@icons.net.in and a representative will follow up with you.

 

We have multiple servers for load balancing. Would we need separate licenses for each server?

The good news is that Power PDF Enterprise volume licensing is by the number of users, not number of servers. You can install in as many locations as you choose, as long as you remain at or below the licensed number of users.